ONLINE MEDIATION: INTERNATIONAL MODELS AND PROSPECTS FOR UKRAINE
УДК 347.965.42
ORCID: 0000-0002-1419-0605
DOI 10.37566/2707-6849-2025-2(51)-1
Vasyl ILKOV,
judge of the Dnipropetrovsk District Administrative Court,
trainer at the National School of Judges of Ukraine,
Doctor of Law, professor
ONLINE MEDIATION: INTERNATIONAL MODELS AND PROSPECTS FOR UKRAINE
The article proposes possible adaptation mechanisms: the creation of a state online platform for dispute resolution (ODR), the integration of mediation into the judicial process, the application of a “single window” model for family and consumer cases, the use of digital infrastructure such as the “Dія” platform, electronic signatures, and electronic courts. Problems include institutional inertia, limited resources, digital inequality, a shortage of professional mediators, and uncertainty regarding the legal status of online agreements.
Keywords: online mediation, mediation, digital justice, dispute resolution, Civil Resolution Tribunal, OCMC, Rechtwijzer, Uitelkaar.nl, access to justice, Law of Ukraine “On Mediation,” digitalization.
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